Support Center

Have any questions about The Daily Alibi? We're here to help!

Contact Us

Send us a message and we'll get back to you within 5 business days.

Frequently Asked Questions

🔧 Technical Issues

The game won't load or is running slowly

Try these steps:

  • Refresh your browser page
  • Clear your browser cache and cookies
  • Ensure you have a stable internet connection
  • Try using a different browser (Chrome, Firefox, Safari)
  • Disable browser extensions that might interfere

My game progress was lost

Game progress is automatically saved to your account. If you're experiencing issues:

  • Make sure you're logged into the same account
  • Check that cookies are enabled in your browser
  • Contact us if the problem persists - we can help recover your progress

AI responses seem off or inappropriate

We our continually tweaking the AI for fun and safe user experiences, but sometimes responses may be unexpected. If you encounter inappropriate content or responses that don't make sense, please report it to us with details about what happened.

🔐 Account & Privacy

How do I delete my account?

Contact us using the form below and we'll delete your account and all associated data within 5 business days. You can also request a copy of your data before deletion.

What data do you collect about me?

We collect minimal data necessary for gameplay: email for account creation, game progress, and conversation history with AI characters. See our Privacy Policy for complete details.

Is my gameplay data private?

Yes! Your conversations and game progress are private. We use AI services to generate responses, but your data is only used for providing the game experience and improving our service.

Additional Resources

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Terms of Use

Service terms and conditions